Privacy Policy

Overview

Bubbles & Bros. respects your privacy. This Privacy Policy explains what information we collect through your deployed site, how we use it, and the choices available to you when you request a quote, book a service, create an account, use support or quote chat, or otherwise contact us.

Information we collect

Depending on how you use the website, we may collect information such as your name, email address, phone number, account information, vehicle details, service selections, appointment preferences, service address, quote, booking-chat, and support messages, photos you choose to upload, booking history, and other information you provide to us. We may also collect limited technical and security information needed to operate and protect the website, such as authentication data, device or browser information, and network identifiers used for fraud or abuse prevention.

How we use information

We use information to provide and improve our detailing services, respond to quote and support requests, manage customer accounts and saved vehicles, schedule and manage bookings, communicate about appointments, maintain service and service records, prevent abuse, troubleshoot the website, and comply with legal obligations.

Service providers

We may use service providers to host the website, store data, deliver communications, process website requests, or provide other infrastructure. These providers may process information only as needed to perform services for Bubbles & Bros. and are subject to their own privacy and security obligations.

Cookies and authentication

The website may use cookies or similar browser storage that are necessary for features such as account login, authentication, security, and site preferences.

Data retention and security

We retain information for as long as reasonably necessary to provide services, maintain business and service records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet service or storage system can be guaranteed to be completely secure.

Your choices

You may contact us to ask questions about your information or request updates to information you have provided, subject to legal and recordkeeping requirements.

Signed-in customers can also permanently delete their account from the Account page. Account deletion removes the account and data directly linked to it. Information submitted outside the account system, such as certain support requests or public reviews, may be retained when needed for legitimate business, security, or legal purposes.

Changes to this policy

We may update this Privacy Policy as our services or legal requirements change. The effective date at the top of this page will show when the policy was last updated.

Contact us

Questions about this Privacy Policy can be sent to kongkaeow5@gmail.com.